The company focussing on national and international reimbursement of medical devices takes a look at the practical handling of the GKV specialist application.
"For 20 years, I submitted applications for the issue of a medical aid number on paper and had a lively postal exchange with the GKV. That's over now."
Guido Grimm, the undisputed expert in HMV applications, looks back with a smile and a nostalgic tear in his eye to the time when incoming and outgoing mail at BEO BERLIN® was dominated by correspondence with the GKV Spitzenverband .
Now this application process has finally been digitalised. This has eliminated vast amounts of printed paper and postage. Mr Grimm and his colleagues have had the documents in the form of PDF files for a long time. Printers were only used for the HMV application process in the otherwise paperless working day at BEO BERLIN®.
But what else has changed with the digitalisation of the process? Has it become easier or more difficult for applicants?
Login and user administration have been made uncomplicated and should not cause any problems for applicants. Unfortunately, personalised access is provided, which makes working in teams a little more complicated. If a registered person is absent, messages or applications may be left behind. BEO BERLIN® recommends setting up personalised access for everyday use.
Otherwise, the portal is very successful. Applications can be started, successively processed until submission and saved as a draft in between. However, it is still not possible supporting documents. Nothing changes here; without technical expertise, there are the classic stumbling blocks. Test reports, expert opinions, instructions for use, etc. must be prepared carefully or have them prepared, otherwise the aid number will not be issued, even in the digital age.
Mr Grimm sums up: "At BEO BERLIN® we were very pleased with the digitisation step. We work in an even more environmentally friendly way, save a lot of paper, toner and postage and our experience in regulatory requirements is still needed!"
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